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Orders & Shipping

PAYMENT

Pay online, on delivery, via bank deposit or at your nearest Wipay or Paywise agent. Linx or credit cards are accepted on delivery.

NOTE – Payment on delivery is available for most (but not all) areas in Trinidad. Payment on delivery is NOT available for Tobago.*

If you wish to confirm that payment on delivery is available for your area please message us. Alternatively, you can pay at any First Citizens Bank (FCB) location or at your nearest Wipay/Paywise agent if online payment is not preferred. Payment information will be provide after your order is submitted.

Paywise locations –  bit.ly/PayWiseAgentMap

Wipay locations – https://wipaycaribbean.com/wipay-locations/

* For TOBAGO, payment options available are online, at FCB branch locations or at your nearest Wipay/Paywise agent.

SHIPPING

Tracking information will be provided with your purchase. You can expect your package within 3 working days for Trinidad and 4 days for Tobago. When you receive your item, please inspect the garment and do not remove the tags until you have tried on the item and you are satisfied with your purchase.

INTERNATIONAL ORDERS

For international orders, please contact us with your address and we will inform you of shipping charges.

RETURNS AND EXCHANGES

Customer satisfaction is our priority. If you are dissatisfied with the fit of your garment, please contact us and we will arrange to have the item collected from your local delivery address. Please note that you will be responsible for any return shipping charges. Your first exchange on any order will be shipped to you free of charge. Any further exchanges on that order will incur a fee of $30TT.

We only accept merchandise that is returned odor and stain free, in its original packaging and in new condition with tags attached.

Items returned within 14 days from the original purchase date, in acceptable condition, will be refunded or exchanged. All SALE items, SHAPEWEAR and PANTIES are not eligible for return.

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